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What we do

Delivering outcomes with consulting at the core.

Technology & Managed Services

Digital Transformation, Cloud & Modernisation

Modernise legacy platforms, migrate workloads and build scalable digital foundations across cloud, applications and enterprise operations.

Reduce technical debt, improve system performance and support faster delivery through cloud adoption, application modernisation, integration and platform re-engineering.

Data, Analytics & AI

Turn enterprise data into trusted insights, intelligent automation and production-ready AI capability across reporting, workflows and decision-making.

Connect data engineering, analytics, BI, RAG, GenAI and agentic AI to improve operational efficiency, reduce manual effort and unlock measurable business outcomes.

Enterprise Platforms & Applications

Turn enterprise data into trusted insights, intelligent automation and production-ready AI capability across reporting, workflows and decision-making.

Connect data engineering, analytics, BI, RAG, GenAI and agentic AI to improve operational efficiency, reduce manual effort and unlock measurable business outcomes.

Quality Engineering & DevSecOps

Build quality into every stage of delivery with structured testing, automation and assurance across applications, data platforms and enterprise systems.

Improve release confidence through functional, regression, API, ETL, performance and resilience testing supported by scalable automation frameworks.

Managed Services – Infrastructure & Application

Run, optimise and support critical technology environments with reliable managed services across cloud, infrastructure, applications and end-user operations.

Maintain stable, secure and cost-effective environments through proactive monitoring, incident management, service desk support, FinOps and application optimisation.

Cybersecurity, Risk & Compliance

Secure digital foundations with identity, risk, compliance and threat management built into the operating model..

Strengthen cyber resilience, improve audit readiness and manage security governance across cloud, hybrid and on-premise technology environments.

GCC Establishment & Scaling

Build and scale high-performing global capability centres with the right operating model, talent strategy, governance and technology foundation.

Establish GCC strategy, India delivery capability, centres of excellence, build-operate-transfer models and scalable teams that integrate with onshore operations.

Applied AI & Agentic Platforms.

AI Services

From AI readiness assessments to full production deployment — we design, build, and operationalise AI systems that deliver measurable outcomes. We don't run experiments. We deliver working AI, end to end.

AI Talent Pool

Proven practitioners who have delivered production-grade AI systems — engineers, vibe coders, PhDs, and statisticians embedded into your teams or operating as a managed capability.

Pre-built AI Agents

A catalogue of production-ready AI agents spanning education, healthcare, banking, utilities, and government. Built on real domain data, validated against real outcomes, and deployable in weeks — not months.

Conversation & Voice AI

Human-like conversational interfaces across chat, voice, and messaging — trained on your data, in your language. WhatsApp-native, voice-enabled, and fully integrated into your existing systems and workflows.

10 AI agents, ready to deploy.

A catalogue of production-ready AI agents spanning customer engagement, enterprise intelligence, and education — deployable in weeks, not months.

Envoy

Customer Engagement
AI-powered outbound voice agent for collections, reminders, follow-ups and customer engagement across industries.
  • Natural voice AI
  • Automated outbound calling
  • Payment reminders

Callflow (EnvoyIn)

Customer Engagement
AI-powered inbound communication platform that automatically triages, routes and resolves customer enquiries.
  • AI ticket classification
  • Intelligent routing
  • Self-service automation

Persona

Customer Engagement
AI recruitment platform that automates candidate screening, matching and talent rediscovery.
  • Semantic CV matching
  • Candidate ranking
  • Talent rediscovery

Arbiter AI (Decision Intelligence)

Enterprise Intelligence
Explainable AI platform that supports evidence-based business decisions across structured and unstructured enterprise data.
  • Multi-agent orchestration
  • Explainable AI
  • Confidence scoring

Helios (Forecast360)

Education
AI-powered forecasting platform for demand, capacity, revenue and workforce planning.
  • Multi-model forecasting
  • Auto model selection
  • No-code

Enrolment Projector

Education
Forecasts future student enrolments, progression, graduation and resource requirements for education providers.
  • Multi-year forecasting
  • Cohort modelling
  • Dropout prediction

Retain

Education
AI-powered student retention and dropout prediction platform for early intervention.
  • Early risk detection
  • Explainable risk scoring
  • Intervention recs

MAQBOT

Education
AI admissions and student guidance assistant that supports applicants throughout the enrolment journey.
  • Course recommendations
  • Eligibility guidance
  • Scholarship alerts

iTutor

Education
AI-powered personalised learning platform that converts educational content into an interactive tutoring experience
  • AI tutor
  • PDF-to-learning
  • Quiz generation

Pulse AI (Sentiment Analytics)

Education
AI-powered learner engagement and wellbeing intelligence platform that monitors participation and identifies sentiment trends.
  • Sentiment analysis
  • Wellbeing insights
  • Early warning alerts

Accelerated Experience By iSOFT

Axi-WFMAI Workforce Management

Automate workforce planning, compliance, and payroll readiness.

Axi-PathEducation & Student Management

Manage the complete learner journey from enrolment to completion.

Axi-FlowIntegration & Process Orchestration

Connect systems, automate workflows, and eliminate operational silos.

ERSysManufacturing ERP

Gain complete control of manufacturing, inventory, and finance.

AXI-CharterTransport & Fleet Operations

Run transport operations with greater control and efficiency.

Axi-BuildCivil, Plant & Field Operations

Connect field operations, costing, compliance, and invoicing.

High Impact Solutions

Disaster Management Platform

End-to-end security posture management, penetration testing, SOC services and regulatory compliance across AU, NZ and SG.

Rural Development Systems

Integrated platforms for livelihood programs, scheme delivery, training, citizen services and rural development outcomes.

Animal Husbandry & Fisheries

Digital lifecycle systems for livestock registration, veterinary services, traceability, welfare programs and policy planning.

AI Powered CM Dashboards

Real time dashboards and analytics platforms for scheme monitoring, performance tracking and faster government decision making.

Health Management Systems

Digital health platforms that support hospital operations, patient records, safety compliance, reporting and service delivery.

Smart City & Urban Analytics

Digital twin and urban analytics platforms for infrastructure planning, simulation, city operations and data driven governance.

Conversational AI for Citizen Services

Multilingual AI assistants that support public enquiries, grievance redressal, service access and 24x7 citizen engagement.

ERP & Operational Platforms

Customisable ERP platforms that support workforce, finance, operations, compliance, reporting and localised enterprise workflows.

Our connected capabilities help organisations modernise, automate and scale with confidence.

Bringing consulting, technology and delivery together.

Contact iSOFT